Last Updated: 11-03-2026

At Veer Sports Complex, we are committed to protecting the privacy and security of our players and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or book our multi-sport turf and pickleball courts.

1. Information We Collect: 

When you interact with our website to reserve a playing slot, we may collect the following information:

• Personal Identification Information: Your full name, email address, and phone number, which are required to create and confirm your booking.

• Transaction Data: Information related to your booking history, selected sports, and time slots.

• Payment Information: We do not collect, store, or process your credit card, debit card, or UPI details on our servers. All payment processing is securely handled by our third-party payment gateway, Razorpay.

2. How We Use Your Information: 

The information we collect is used strictly for the following operational purposes:

• To process and manage your court and turf reservations.

• To send automated booking confirmations, digital receipts, and rescheduling notices to your email or phone.

• To communicate with you regarding facility rules, weather-related closures, or customer service inquiries.

• To improve our website functionality and streamline the booking experience.

3. Information Sharing and Disclosure: 

We respect your privacy and will never sell, rent, or trade your personal information to third parties. We only share your data under the following circumstances:

• Service Providers: We share necessary transaction data (such as your order total and contact email) with our authorized payment gateway, Razorpay, strictly to facilitate your secure payment process.

• Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid request by public authorities or local law enforcement in Bikaner, Rajasthan.

4. Data Security: 

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website utilizes secure socket layer (SSL) encryption to ensure that the data passed between your browser and our booking system remains private.

5. Cookies: 

Our website uses basic cookies to enhance your browsing experience, remember your preferences, and ensure the online booking calendar loads quickly and accurately. You can choose to disable cookies through your browser settings, though this may affect the functionality of the checkout process.

6. Changes to This Privacy Policy: 

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

7. Contact Us: 

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:

• Phone: +919251208776

• Email: veersportscomplex@gmail.com